Membership support
Questions about Standard or Premium membership, renewals, and account access.
Help Centre
Support for members and partners
Find guidance for membership, activation, wallet, courses, commissions, and partner applications. Live ticketing launches with the member system.
Card activation
Help with serial numbers, activation codes, and linking a card to your account.
Wallet & marketplace
Top up your demo wallet, browse member pricing, checkout, and track orders in the member area.
Courses
Enrolment, free vs premium courses, and Soft Skills Hub certificates (as they launch).
Commissions
Premium qualification, referral progress, and commission policy questions.
Partner enquiries
Distributor, merchant, course provider, and corporate partnership requests.
FAQ
Quick answers
What do I get when I buy my first ZamaCard?
Activating your first card makes you a Standard member with access to the membership ecosystem, including marketplace and Soft Skills Hub pathways.
How do I become a Premium member?
Resell 8 cards. From your 9th card onward you can earn 30% of the N$200 yearly subscription when eligibility rules are met.
Is marketplace checkout live on this website?
Yes for members: browse the catalog, top up a demo wallet, and checkout. Live payment gateways and real supplier APIs (airtime, electricity) come in later phases.
Can businesses partner with ZamaCard?
Yes. Distributors, merchants, course providers, and corporate clients can apply through the Partners and Contact pages.
Where is ZamaCard based?
We operate from Windhoek, Namibia. Contact us on +264 85 3 222 222 or info@zamacard.com.
Still stuck? Call or WhatsApp +264 85 3 222 222 during Mon–Fri: 8am – 5pm.
Talk to support
Membership, wallet, marketplace, commission, and partner enquiries are welcome.