Privacy Policy
How ZamaCard collects, uses, and protects personal information for membership, support, and communications.
Legal
Policies that protect members and partners
Phase 1 publishes policy summaries for review. Final legal wording will be issued by ZamaCard before live transactions and commission payments begin.
Terms of Use
Rules for using the public website and future member portals, including acceptable use.
Membership Agreement
Membership rights, renewal expectations, and responsibilities for Standard and Premium members.
Premium Membership Rules
Qualification after 8 resales, ongoing eligibility, and Premium benefits.
Commission Policy
How eligible commissions are calculated, approved, and paid — including the 30% rule on the N$200 subscription from the 9th card onward.
Wallet Terms
Wallet balances, pending funds, permitted uses, and dispute handling as wallet services launch.
Marketplace Terms
Buying offers, fulfilment, refunds, and partner responsibilities in the marketplace.
Refund & Cancellation Policy
When refunds or cancellations may apply for cards, memberships, courses, and marketplace orders.
Additional agreements — merchant, distributor, course, travel, complaints, and fraud reporting — will be added as those portals launch.
Need a full policy pack?
Request the latest membership, commission, and partner documents from our team.